Mitch K’s Preorder Cancellation Policy

Effective for all weekly fish fry preorders placed via the Mitch K’s Online Store or Facebook Shop.

Last Updated: October 2026

1. Cancellations & Refunds

• The order week runs from Wednesday to Tuesday.

• Customers may cancel their preorder and receive a full refund provided the cancellation is made before Wednesday at 12:00 PM noon — the Wednesday immediately following the week the order was placed.

• To cancel, reply to your order confirmation email.

• Cancellations requested after Wednesday noon are not eligible for a refund.

2. Missed Pickups

• If you are unable to pick up your order on your scheduled pickup day, your order will automatically be held and made available for pickup on the same day the following week at no additional charge.

• No action is required on your part.

• To arrange an alternative pickup time, reply to your order confirmation email and our team will assist you.

• Refunds are not available for missed pickups.

3. Picked-Up Orders

• Once an order has been picked up by the customer, it is considered fulfilled and no refund will be issued.

• For concerns after pickup, please contact Mitch K’s management directly.

4. Contact Us

• To cancel an order or discuss refund concerns, reply to your order confirmation email or use the Contact Us link on our website.

• Please include your order number.